Privacy Policy

Last Updated: August 19, 2026

At BBL Pillow Shop, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or using our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment and order information
• Information submitted through contact or inquiry forms
• Account information, if you create an account
• Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring website, pages viewed, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide products and services
• Process payments
• Arrange shipping and delivery
• Respond to questions and customer service requests
• Communicate with you about your orders
• Improve our website, products, and services
• Understand how visitors use our website
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Comply with applicable legal and regulatory requirements

We will only use your information for legitimate business purposes and in accordance with applicable privacy laws.

3. Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be collected and processed directly by the applicable payment provider.

We do not intend to store complete payment card details on our website when those details are processed by an authorized third-party payment provider.

You should review the privacy policies of the applicable payment provider for information about how it handles your payment information.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and provide a better user experience.

Cookies may also be used by analytics or advertising services that operate on our behalf or independently.

You can generally control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics

We may use analytics services to understand how visitors interact with our website. These services may collect information such as pages visited, approximate location, device information, browser information, and interactions with website content.

Analytics information helps us understand website performance and improve the customer experience.

6. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Website analytics providers
• Customer support services
• Email and communication providers
• Technology and security providers

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, or governmental request, or when disclosure is necessary to protect our rights, customers, website, or business.

7. Order and Shipping Information

When you place an order, certain information is required to process and deliver your purchase. This may include your name, contact information, billing information, and shipping address.

Relevant information may be shared with payment processors, fulfillment partners, and shipping providers when necessary to complete your order.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. You should understand that information transmitted over the internet may carry some level of security risk.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services without parental or guardian involvement.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also choose not to provide certain information. However, some information may be necessary to process an order, provide a requested service, or respond to an inquiry.

To make a privacy-related request, contact us using the information provided below.

13. Marketing Communications

If you voluntarily subscribe to promotional communications, we may send you information about products, offers, updates, or other relevant communications.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase or provide requested services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact BBL Pillow Shop through the contact information provided on our website.

BBL Pillow Shop

Website: https://bblpillowshop.com/

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.